Support Overview      myVirpus.com      Live Chat         v-blog  

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Need help? Don't worry, Virpus Networks is here to assist you 24/7/365! With our knowledgable support staff, your issue is sure to be resolved by one of our qualified technicians in a timely manor. We understand the importance of quality support, and can provide it to you with one of the below options.

Support Options

myVirpus - The Virpus Networks Billing/Support Manager
This is the preferred method of retrieving support. This is the guaranteed 24/7 method of support as well. Please consider this option your first option on retrieving help for support matters, billing matters and account matters. For all billing, sales, management and activations, hours of operations are from Monday - Friday 10:00AM - 5:00PM Central Time.

myVirpus Knowledgebase
Virpus Networks has compiled many of commonly asked questions regarding issues that may come up with our service, as well as general billing and account questions.

Virpus LIVE - The Virpus Networks Real-Time Live Chat System
This option is only available for Sales and Account support.  This method is not guaranteed to be available to you 24/7 however strives for 24/7 availability. Unlike many providers, you will be speaking directly to a Virpus Networks employee and not an outsource support solution.

vBlog - The company blog for news, announcements and more.
Virpus Networks has established a company blog where our CEO will post company news, announcements and specials along with other critical information about your hosting services.


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