Need help? Don't worry,
Virpus Networks is here to assist you 24/7/365! With our knowledgable
support staff, your issue is sure to be resolved by one of our
qualified technicians in a timely manor. We understand the importance
of quality support, and can provide it to you with one of the below
options.
Support Options
myVirpus - The Virpus Networks Billing/Support Manager
This is the preferred method of
retrieving support. This is the guaranteed 24/7 method of support as
well. Please consider this option your first option on retrieving help
for support matters, billing matters and account matters. For all
billing, sales, management and activations, hours of operations are
from Monday - Friday 10:00AM - 5:00PM Central Time.
myVirpus Knowledgebase
Virpus Networks has compiled many of
commonly asked questions regarding issues that may come up with our
service, as well as general billing and account questions.
Virpus LIVE - The Virpus Networks Real-Time Live Chat System
This option is only available for
Sales and Account support. This method is not guaranteed to be
available to you 24/7 however strives for 24/7 availability. Unlike
many providers, you will be speaking directly to a Virpus Networks
employee and not an outsource support solution.
vBlog - The company blog for news, announcements and more.
Virpus Networks has established a
company blog where our CEO will post company news, announcements and
specials along with other critical information about your hosting
services.